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• F.A.Q.

 SEE our Feedback on Ebay!

 

 

 

 

 

 

Do I need a Paypal account to purchase goods
from the Web site of Minisemi Hi-end boutique?

•  No, Paypal accepts' major credit cards like Visa, Master-card, American Express, Amex and Discover and the transactions are encrypted offering a very high level of security.

How to order?

•  Easy, add to the cart (basket) the items you want to order and just checkout. We ship worldwide via Small Packet Service by Canada Post with a flat rate of 14.85 USD for packets up to 1Kg. For or order over $99. USD shipping is free around the world! Small packet service does not include a tracking number.


When will my order be sent?

•  On the same day we receive your order.

Do you deliver to my country?

•  We deliver anywhere in the world.

Will it pass through customs in my country?

•  Yes, we have been sending packages all around the world for years and never experienced problems with customs. Sometimes your order can take a little longer to arrive if it is slow at the customs.

How long will it take to arrive?
•  Via small packet service by Canada post:

• For Canada packages are sent via Express Post Service:
  2 or 3 days. (Exceptionally)
• USA: Between 4 and 10 days
• West Europe: Between 10 and 20 days
• East Europe: Between 10 and 20 days
• Asia: Between 10 and 30 days
• Oceania: Between 10 and 30 days
• Middle East: Between 10 and 20 days
• South America: Between 10 and 30 days
• Africa: Between 15 and 30 days

Do you have other shipping services which include a tracking number and can be delivered faster?

Yes, 2 other services offered by Canada Express post:



3 to 5 days in United States and includes a tracking number.

5 to 8 days around the world and includes a tracking number.

* Please request for a quote for this service at order@minisemi.com, after and electronic invoice will be send to your e-mail address with the difference of fees. (Some country does not accept Xpress post service only Purolator)

And Purolator:



1 day in United States and includes a tracking number.
2 days around the world and includes a tracking number.

* Please request for a quote for this service at order@minisemi.com,after and electronic invoice will be send to your e-mail address with the difference of fees.

What if I don't receive the package within the schedules indicated in your site?

•  The first thing to do after you place an order is to check if your address appears correctly in the confirmation email you receive from us. Secondly, please wait for the usual delivery delay we indicate before you contact us. The third thing to do if the usual delay passes is to ask your local post office if they have any unclaimed packages for you. If you still don’t get your package inform us about your situation by contacting our order support team: we have never had a single customer left without having received his order.

CONTACT : Feel free to contact us if you need assistance at:

info@minisemi.com
order@minisemi.com

by mail at:
P.O. Box. 342, Succursale St-Martin, Laval, Quebec, Canada, H7V 3P6